Is Hal­ifax's tech fail a sign of bigger problems?

The outage is not just an inconve­nient hiccup but a cri­sis of trust. Hal­i fax's tech fail isn’t new; cus­tomers have been cry­ing foul for months over simi­lar issues, mak­ing many won­der if the bank can ever shake its repu­ta­tion as unreliable.